IMPORTANT! PLEASE READ!

• BEFORE downloading the files below, you might need to mark this web site as a "trusted" site so the files will not be placed in a 'blocked' status on your computer.  The way to do this may vary depending on your internet and browser providers.  For Internet Explorer browsers, try this:

  • Look for the 'Tools' button on your browser toolbar.

  • Select 'Internet Options'

  • Select the 'Security' tab

  • Click on 'Trusted Sites'

  • Click the 'Sites' button

  • On the 'Trusted Sites' window, Uncheck the 'Require server verification....' sentence.

  • Then use the 'Add' button to add this web site to trusted sites.

• AFTER downloading the files, you can check that they are not 'blocked':

  • Use My Computer or Windows Explorer to navigate to each downloaded file on your computer.  (They should all be in the CHS folder within the Program Files folder on your C:\ drive.)

  • Right click on each file (one at a time) and select 'Properties'.

  • On the Properties window,  select the 'General Tab'.

  • If there is an 'Unblock' button towards the bottom of the window, click it. 

  • Then click 'Apply'.

HINT:  It can help to print the instructions below.

Click this link to print the instructions-> CHS Download Instructions

Help Documents

Be SURE to download both files in this section.

Updated January 23, 2008

• Step 1 - Use My Computer to go to your C:\drive->Program Files folder->CHS folder

  • Check to see if there is a 'CHS 2006 Instructions.zip' folder there with a zipper!

  • If so, right click on it and delete it!

   

• Step 2 - Download CHS Instruction Path Database

  • Save to:  C:\ drive-> Program Files folder-> CHS folder

  • Answer 'Yes' to replace the previous file

   

• Step 3 - Download CHS PDF Instructions Folder

  • Save to:  C:\ drive-> Program Files folder-> CHS folder

  • After downloading the CHS 2006 Instructions.zip folder:

    • Use My Computer to go to C:\ drive -> Program Files -> CHS

    • After opening the CHS folder, right click on the CHS 2006 Instructions.zip folder

    • Select 'Extract All' and go through steps.  Answer 'Yes' to replace the previous folder.

Payroll Tables

Updated December 21, 2007 to Include 2008 Tables

• Download Payroll Tables Database

  • Save to:  C:\ drive-> Program Files folder-> CHS folder

  • Answer 'Yes' to replace the previous file

CHS Program Update

(This is for NEW CHS program, NOT for program dated Dec 2006 and before.)

Be SURE to download both files in this section.

Updated January 14, 2008

This download should be done only if you have previously installed the CHS program from a CD!

• Step 1 - Open the CHS program and write down the path to your company's data file!

  • The path  is shown under your company name on the first window that opens.

  • It can look something like this:  C:\CHS Data\xxxxxx.mdb with drive letters and folder names.

   

• Step 2 - Use My Computer to go to your C:\drive->Program Files folder->CHS folder

  • Check to see if there is a 'CHSDownload.zip' folder there with a zipper!

  • If so, right click on it and delete it!

   

• Step 3 - Click Link To-> Download CHS Program Update

  • Save to:  C:\ drive-> Program Files folder-> CHS folder

  • After downloading the CHSDownload.zip folder:

    • Use My Computer to go to C:\ drive -> Program Files -> CHS

    • After opening the CHS folder, right click on the CHSDownload.zip folder

    • Select 'Extract All' and go through steps.  Answer 'Yes' to replace the previous folder, if necessary.

    • Double Click on the extracted 'CHSDownload' folder to open it.

    • Right click on the CHS.mdb file and select 'Copy'.  This will put the file into memory.

    • Go up (or back) one level to the C:\Program Files\CHS folder.

    • Right click and select 'Paste'.  Answer Yes to replace the previous CHS.mdb file.

    • Use the CHS icon on your desktop (or on Start menu) to open the updated program.

    • Follow linking instructions to link to your own data file.

    • NOTE!  IF you are networked and using Terminal Services, the CHS.mdb file will need to be copied into the appropriate user folders!   Have your IT technician handle this.

     

• Step 4 - Click Link To-> Download CHS Demo Data file

  • Save to:  C:\ drive-> Program Files folder-> CHS folder

  • If asked if you want to replace the file because it is already there, answer Yes.

IMPORTANT TROUBLESHOOT INFO!  (Microsoft strikes again!)

NOTE!!!  None of this is necessary if you use CHS via remote online!  Contact us for info about using the CHS Remote service.  No more installation, updating, downloads, general maintenance, and so on. 

Use CHS from home, at office, or while traveling.  Try CHS Remote!

It is possible that your Internet Browser will mark the downloaded files as 'blocked'.  If there is a problem with opening the CHS program or files after a download, follow these steps:

• AFTER download, use My Computer or Windows Explorer to navigate to each downloaded file on your computer.  (They should all be in the CHS folder within the Program Files folder on your C:\ drive.)

• Right click on each file (one at a time) and select 'Properties'.

• On the Properties window,  select the 'General Tab'.

• If there is an 'Unblock' button, click it. 

• Then click 'Apply'.

NOTE!  In VISTA you may not be able to "unblock" or “unlock” a file in the Program Files folder location.  If you are having that problem, try this:   To "unblock" or "unlock" one of the .mdb files, try copying the .mdb file to another location.  Then "unlock" or "unblock" the file using Properties while it is in the new location.  Then copy the file from the new location back into the CHS folder within the Program Files folder.

ADDITIONAL TROUBLESHOOT INFO:

If you have recently made any changes or updates to your operating system OR to your Internet browser, it is possible that Microsoft changes will cause you to receive the following message when trying to open one of our CHS Access databases:

“Microsoft Access cannot open this file. This file is located outside of your intranet or on an untrusted site.”

Some fixes for the above message are suggested by Access experts and Microsoft.  They are listed below.  Please discuss these with your local network technician before trying them.

1. Try opening up your Internet Explorer and going to “Internet Options” under the “Tools” menu. Go to the “Security” tab and select “Local Intranet” then hit the “Sites” button. Uncheck the box marked “Automatically detect intranet network.” On some systems, this might then allow you to place check marks in 3 places about Including sites and paths.  After placing the check marks, Apply the new settings and your Access database should open without problems.

   NOTE:  If you do not have a "Tools" button on your IE browser toolbar, try finding "Internet Options" by going to your Control Panel and looking for something to do with "Network or Internet Connections".  Then look for "Internet Options".

    

2. Another idea:  It could be that Windows does not trust the source of the file your are trying to open.  This often occurs after an upgrade to operating systems or browsers. You need to tell windows to trust this site.
   1. Open Internet Explorer
   2. On the menu bar click Tools-->Internet Options
   3. Click the Security Tab
   4. Click Trusted Sites (it is an image of a green circle with a checkmark in it)
   5. Then click the Sites... button  
   6. Add the site name to the list of trusted sites.  (see hint below)
   7. Click Add
   8. Make sure the checkbox at the bottom that is labeled 'Require server verification (https:) for all sites in this zone' is not checked
   9. Click OK on the 2 windows, and close out Internet Explorer

   Hint from one expert:  "The drive I needed was mapped to the letter O, so after unchecking the box at the bottom, I typed O:\ and the name of the folder I needed. In the box below appeared the actual location of the drive over the network. No fancy drive names with lots of backslahes needed."

    

3. Also, these Microsoft articles may help resolve the problem:
   • http://support.microsoft.com/?kbid=303650
   • http://support.microsoft.com/kb/815141

• Go to Start and select Control Panel
• Click on 'User Accounts'
• Turn User Access control OFF.

Upload / Download Data Files

The link below is to be used by customers that need to transfer their data files to us OR to receive data files from us. 

Use the link only if we have instructed you to use them.  We will give you the ID and Password at that time.

Upload/Download Your Data File